Last Updated: March 6, 2026
At Bicycle Repair Hub, we are committed to protecting your privacy. This policy explains how we collect and use your information for our mobile repair services.
1. Information Collection and Use
We collect your name, email, and phone number when you book a repair service. This information is used strictly to provide you with service updates, booking confirmations, and technician arrival notifications. We do not use this information for marketing or promotional purposes.
2. SMS Messaging (Carrier Compliance)
By providing your phone number on our booking form, you consent to receive transactional service-related text messages from Bicycle Repair Hub regarding your repair.
- Message Frequency: Message frequency varies based on your service status (typically 2–4 messages per booking).
- Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to 825-360-2453. After you send “STOP”, we will send you a confirmation and no further texts will be sent.
- Help: For assistance, text “HELP” or contact us at [Your Email Address].
- Rates: Message and data rates may apply.
3. Non-Sharing of Mobile Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Protection
We do not collect or store financial information. All personal data is stored securely and is only accessible by Bicycle Repair Hub to facilitate your mobile bike repair.
Business Name: Bicycle Repair Hub
Phone: 825-360-2453
Email: bicyclerepairhub@gmail.com
Contact: Andy Tong